The Dutch are famous for preferring domestic financial services to foreign ones. As many an unsuspecting traveler to the Netherlands has discovered, it can be difficult to buy things without a Dutch debit card.
In fact, the Dutch love their own products so much that they even invented their own payments system called iDeal to prevent PayPal from gaining market dominance.
However, things are changing. Financial services are increasingly accessible across international borders, thanks to a combination of technological and regulatory developments.
How will this affect the Dutch market for financial services? Will they adopt foreign financial services, or will they stick with homegrown ones? The Dutch National Bank (DNB) does their own excellent research on payments in the Netherlands. We took a slightly nosier approach, peering into people’s bags and wallets to see what they use and how they use it.